There are certain instances where an owner of a custom store may want to manually provision a user via the retail portal rather than the system backend. This video outlines how to apply an activation code to a retail purchase to mimic an actual customer making a purchase. 


The steps to follow:


  • Open an Incognito or Private browser window
  • Open your custom branded store URL
  • Select the course, add to cart
  • Checkout
  • Create Account
  • Apply Promo Code - Ensure that discount is applied
  • Complete purchase
  • Notify your customer that the account was created


Video Outlining the Process