FAQ

Default solution folder, feel free to edit or delete it.

Titles Not Showing in the Player
If you have titles that are not appearing in your player you may need to do a reset.  To reset your account account: Lau...
Tue, 4 Oct, 2016 at 9:45 AM
Why is video training better than any other training?
Video training is far more visual and dynamic than learning via books, providing for a much more understandable and memorable training exp...
Tue, 4 Oct, 2016 at 9:50 AM
Are your training products Windows or Macintosh compatible?
Online Streaming Our online video content is accessible from most modern browsers on Windows and Mac computers. We also have players for other op...
Tue, 4 Oct, 2016 at 11:17 AM
What makes Total Training’s products so special?
Total Training has developed a proven methodology for teaching users to use software packages to the fullest. Our approach includes a very visual an...
Wed, 5 Oct, 2016 at 12:26 PM
What’s the best way to use my new training?
You can choose to just watch the training on its own, but the optimal learning experience is to simultaneously follow along with our instructo...
Wed, 5 Oct, 2016 at 12:29 PM
Partner Program with a Branded Store
If you are interested in reselling the Total Training library to your customers or providing a white labeled experience we have the ability for you to ...
Wed, 9 Nov, 2016 at 3:08 PM
Get Up to Speed with the New Player
Please watch this short video on how our video player works. 
Wed, 21 Sep, 2016 at 2:12 PM
The sound in my training cuts out or is not clear on my PC.
For QuickTime 6.5.2 or earlier Open QuickTime Player. Go to Edit > Preferences > QuickTime Preferences.  In the first d...
Wed, 5 Oct, 2016 at 12:42 PM
Locating Your Orders and Subscription Information
 As a Total Training customer all of your order and subscription information is located under My Stuff, then Account Info.  From your account...
Wed, 12 Oct, 2016 at 10:49 AM
Having an Issue Resetting Your Password?
Let's have you log in directly to the Total Training Player. Please click on this link to get there:  http://go.totaltraining.com/ ...
Wed, 12 Oct, 2016 at 10:42 AM